About Us
What from of payments do you accept?
What is your cancellation policy?
How much of a deposit is required?
Do I have to sign something?
Is your Equipment Safe and Clean?
Can I pick up a bouncy house myself?
What are the power requirements?
Do you offer Discounts?
Can I set up the inflatable near my pool?
What are your hours?
Do you offer multi unit discounts?
What time do you deliver and pick up the inflatable?
What happens if we spill on the units?
What if I need a generator?
What is the maximum number of kids on a unit?

We offer a 100% refund if your rental is cancelled more then 7 days prior to your event. Within 7 days your deposit will be forfeited.

We understand that sometimes unforeseen problems cause your party to be rescheduled and we will do our best to accommodate any schedule changes that arise. Any changes are subject to availability.

In the event of the possibility of bad weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your payment. If you choose to have us come out and we are unable to set up due to weather conditions, There will be a $25 cancellation fee. Once set up, the full amount of the rental is non-refundable even if the event is cut short due to bad weather.

You will be required to sign a Rental Agreement/Release of Liability Waiver upon receiving delivery of the rental equipment.

This is a standard Rental Agreement that includes but is not limited to your agreement to follow the rules of safe operation, to care for the equipment while it is in your possession, and to assume all liability for any injuries or damage that could occur while the equipment is in your possession.

Everyone who rents equipment from us is required to sign this agreement.

Pilar's Party Playhouses cleans the equipment after every rental. We do our best to insure that the Bouncy House you rent is clean for the kids and looks good on the outside.

In addition we only buy the latest and safest equipment available. We are constantly reviewing new products that offer the best bounce and the highest level of safety. Prior to each rental our staff will perform an inspection of the equipment to insure it is properly setup, there is no damage and the unit is clean.

No, safety is our number one concern.

We require our staff setup and takedown the inflatable equipment.

Our bouncy houses and slides require a standard 110V grounded outlet to be within 75’.

State law prohibits the use of extension cords without a permit. If power is not available within 75’ we also have generators for rent as well.

Customer must provide trash cans near the inflatables. On asphalt this is a huge problem for our clean up crews. What happens is a kid places a can of soda on the ground at the base of the inflatable, Then accidentally, some one else immediately kicks it over spilling underneath the inflatable. Of course lots of sticky clean up is required underneath the inflatable before it can be rolled up and put back in the delivery vans.

If spills are not cleaned up immediately by the customer’, customer will be charged a $150 cleaning fee. This also applies to vomit, urine, silly string, or face paint!